Build your competence now

Service Desk Management

This program will prepare you for a career in Service Desk Management, a process of managing the IT service desk that forms the point of contact between the IT service providers and the IT service users.

Certified Associate in Service Desk (CASD)

Service Desk certification provides the knowledge from customer representative to support director. The certifications are designed to build and advance the competencies of support professionals, providing assets to their organization.

Learn More

Certified Specialist in Service Desk (CSSD)

Certified Specialist in Service Desk is the second level certification in the Aqonta Certifications of Service Desk. This certification aims at providing the application skills and knowledge required for various support roles thus validating you to stand out as a service desk professional.

Learn More

Certified Expert in Service Desk (CESD)

Certified Expert in Service Desk is the third and highest level certification in the Aqonta Certifications of Service Desk. Service Desk Certifications deal with the support and information provided to the end user or customer.

Learn More